Frequently Asked Questions

IBackup for Linux is designed to protect your data against any catastrophe. You can use our online backup and restore application to select and schedule your files and folders for backup.

Your transferred data is encrypted using the industry standard 128-bit SSL (Secure Socket Layer) technology. IBackup for Linux uses Stunnel for transferring the data and supports both version Stunnel 3 and 4.

IBackup for Linux does intelligent patching – it sends only changes made since the last backup to the IBackup servers. Your quota depends on the latest backed up file copy.

'Quota used' information displayed is not real time. It is computed on a periodic basis. For the updated Quota used information, click the 'Recalculate' button. This process may take some time if your account has a large number of files.

To view the transfer log file for the interactive backups/restores jobs, from the 'View Logs' tab click on any log. The 'Backup/Restore Logs' screen is displayed.

Yes. IBackup for Linux uses Delta Blocking technology during data transfer. Delta blocking is an advanced logic that divides all files into equal sized blocks. When a file is detected for changes, the checksum of each block of that file is compared with the checksum for the same block of the same file. Any blocks that are found to be different are pulled out and transmitted. These delta blocks are compressed and encrypted before transmission.

IBackup for Linux supports character sets of most major languages like English, French, Spanish, German, Chinese, Japanese, Hebrew, Italian etc.

IBackup for Linux transfers only the modified portions after full initial backup. Incremental backup is a default feature.

You can opt to receive email notifications on the status of your scheduled backup jobs. For this, on the 'Backup' Tab, click the 'Schedule Manager' button. In the 'Schedule Backup Parameters' screen that is displayed, select the 'Email Notification' option and provide the email address on which you want to receive the notifications.

Yes. Your data is secure with 128-bit SSL encryption on transfer.

IBackup for Linux retains the date and time of the files being backed up (to your online backup account). However, the file ownership is not preserved.

Login to your IBackup account and click the 'Schedule Manager' button on the 'Backup' tab. On the 'Schedule Backup Parameters' screen that is displayed, select the 'Start the job immediately' option and click the 'Update Scheduler' button. Files and folders that form your Backup set will immediately be backed up.

Note: When you take an immediate backup of your files and folders, the scheduled backups are stopped. The cron entries on the scheduled backup are erased from the crontab. To re-schedule backups, set the schedule afresh by following the steps to schedule a backup of your files and folders

IBackup for Linux resumes the backups from the file at which interruption occurred. If partial transfers had taken place prior to interruption, it will continue from that partial transfer point. However, this resumption will occur at the next scheduled backup, and not automatically.

IBackup for Linux will resume the scheduled backup job(s) at the next transfer time, as per the scheduled time.

Login to your account, go to the 'Restore' tab and navigate to the file or folder starting from ROOT folder. Once you locate the file that you want to restore, select it from the check box and clicking the 'Restore' button. IBackup does not differentiate between full and incremental backup files and hence you would be able to retrieve the latest backed up file which you choose to retrieve.

Login to your account, go to the 'Restore' tab and navigate to the file or folder starting from ROOT folder. Select the files and folders you want to restore, using the check boxes alongside, and click 'Restore' button. Your files will be downloaded to 'restorelocation' folder in the directory where IBackup for Linux is installed.

You can restore your data only to the 'restorelocation' folder under your IBackup for Linux installation directory.

Login to your IBackup for Linux account and click the 'Schedule Manager' button on the 'Backup' tab. On the 'Schedule Backup Parameters' screen that is displayed, set the frequency for your backups and click the 'Update Scheduler' button. Your backup will henceforth occur unattended at the scheduled time.

Your scheduled backup status is displayed on the 'Backup' tab. To view the status of your earlier scheduled backups, click the 'View Logs' tab and click on "Scheduled Backup".

Currently, you can only do an interactive restore with IBackup for Linux.

By default, your data is set for backup on all weekdays. To modify your schedule, login to your IBackup account and click the 'Schedule Manager' button on the 'Backup' tab. On the 'Schedule Backup Parameters' screen that is displayed, set the frequency for your backups and click the 'Update Scheduler' button.