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  What is IDrive Multimedia?
Installing IDrive Multimedia for Windows 2000/XP
Can I simultaneously access an Access Database file at two different ends using the IDrive Multimedia application?
Which Network Drive application to choose IDrive, or IDrive Multimedia and Why have two Network Drive Applications?
I can edit an excel/word/access file, make changes, but errors on saving the file..why?
Can I access read only Sub-Accounts using IDrive Multimedia?
Which ports does IDrive Multimedia use? Can I connect to IDrive Multimedia from behind a Firewall? Can I connect to IDrive Multimedia behind a proxy server?
When I try to open an Access database, it displays a message "the file is not on your local network or intranet, this type of file could harm your computer", or something of this nature. Why?
Does IBackup support 'red lining' or 'track changes' feature available with some office applications such as Microsoft Word. Does IDrive Multimedia support locking mechanisms available with Word in a multi-user environment?
IDrive Multimedia does not connect, Why?
   
   What is IDrive Multimedia?
 


IDrive Multimedia  is an advanced Drive Mapping technology with ability to stream Multi-media content like video and audio using your favorite Media player and also supports Concurrent Operations on a single file with most windows applications including Access and Excel.  IDrive Multimedia supports advanced features including SSL encryption and streaming.

Visit IDrive Multimedia page for more information and to download the setup program.
 
   Installing IDrive Multimedia for Windows 2000/XP
 


Download and Install IDrive Multimedia
 
   Can I simultaneously access an Access Database file at two different ends using the IDrive Multimedia application?
 


IDrive Multimedia is the only Internet based Network Drive Storage technology that can be used to execute concurrent operations such as simultaneous updates and accesses on an Access Database (try making changes to a row in a table, click on 'records' and select 'refresh', you will see the corresponding rows accessed by others updated and will see the most current view of the data). The applications remain on the desktops, while the data resides on IBackup accounts and are accessed through IDrive Multimedia technology.
 
   Which Network Drive application to choose IDrive or IDrive Multimedia, Why have two Network Drive Applications?
 
These two applications are based on different protocols, and each has advantages over the other. To cover the widest range of online network drive usage, we offer both. Please note that IDrive Multimedia works only on 2000/XP.

Browse files and folders - IDrive is better due to its better file and directory caching.
Edit, Cut-n-Paste, Drag-n-Drop, Delete small files - IDrive is faster
due to better file and directory caching.
Edit, Cut-n-Paste, Drag-n-Drop, Delete medium sized files - IDrive is faster due to better file and directory caching.
Edit, Cut-n-Paste, Drag-n-Drop, Delete large files - IDrive Multimedia is faster.
Concurrent updates to Office files - IDrive Multimedia only.
Streaming small Multimedia files - IDrive Multimedia is better.
Streaming large Multimedia files - IDrive Multimedia only, IDrive would require a complete download before it can start streaming, IDrive Multimedia can start instantaneously

In general, IDrive does a background download of the file accessed to your desktop before you edit any files, and keeps the data in cache until you make changes, so appears faster for frequent edits of small to medium sized files. IDrive Multimedia does not cache data as it directly works with data on IBackup and pulls only pieces of data that is necessary, allowing concurrent update feature.
 
   I can edit an excel/word/access file, make changes, but errors on saving  the file..why?
 
This might be due to the long file name of the file with some special characters. Please rename it to a smaller name with no special characters, and try the operation again.
 
   Can I access read only Sub-Accounts using IDrive Multimedia?
 
Please note that IDrive Multimedia is not enabled for read only Sub-Accounts. If you want to access read only Sub-Accounts, please use IDrive which supports this feature.
 
   Which ports does IDrive Multimedia use? Can I connect to IDrive Multimedia from behind a Firewall? Can I connect to IDrive Multimedia behind a proxy server?
 
IDrive Multimedia works at TCP port 443. Firewalls usually allow this to go through. If not, please configure your firewall to allow access to this port. You may also need to provide access to IP address 64.14.192.119.
 
   When I try to open an Access database, it displays a message "the file is not on your local network or intranet, this type of file could harm your computer", or something of this nature. Why?
 


IDrive Multimedia works directly with the remote IBackup account files unlike IDrive. Since the Access application senses this, it shows a warning message. You may simply ignore this warning message.

If you would feel more comfortable without this warning message, then please use IDrive instead of IDrive Multimedia. But please note that IDrive does a background downloading of files first to local file system before opening the file.
 
   Does IBackup support 'red lining' or 'track changes' feature available with some office applications such as Microsoft Word. Does IDrive Multimedia support locking mechanisms available with Word in a multi-user environment?
 
Yes, IDrive Multimedia supports collaborative features in-built with most office applications including word. While one user can enable track changes feature, make changes, and save, the other user is informed of the changes being done or locks applied to the file via appropriate mechanisms inbuilt into the respective application. For example, for a word document, the second user would get a prompt to choose 'Notify' option on release of locks by the first user or 'read only' option to read the file.
 
   IDrive Multimedia does not connect, Why?
 


One possible reason for this may be because of 'client for Microsoft Networks' setup.

If 'client for Microsoft Networks' is installed but not enabled, then please check that option in 'Local Area Connection properties'.

OR if it is not installed in your system, then please go to Local Area Connection properties->Install->client->Add->client for Microsoft Networks->Ok.

IDrive Multimedia also requires 'Netbios enabled over TCP/IP' in your network settings. To enable, please go to TCP/IP --> Properties-->Advanced and check this option.